Testimonials:

The purchase and importation of a UK sourced motorhome has been quite a journey for us in many different ways. Rob and Fiona Wilkinson of Kiwi Motorhome Importing have been the perfect master guides in all facets of the journey. Their wisdom, knowledge and advice helped us navigate the many twists and turns and smoothed out what could have been a bumpy ride.

Our journey has taken place over two years from tentative inquiry to an adventure of a lifetime motorhoming the highways and (very narrow!) byways of the UK, to an NZ road-ready home-on-wheels. Put quite simply, we couldn’t/wouldn’t have done it without Rob and Fiona.

Simon and Wendy,

Kapiti.

It’s easy to say complimentary things about family and friends that you love. But the words that follow are a sincere and objective appreciation of our experience with Fiona and Rob at Kiwi Motorhome Importing.

When we found them after searching the internet to help us achieve our dream of exporting a motorhome to New Zealand for the summer, we had to take them on trust and commit ourselves to their care. It has been a trust and care that has never been in question ever since.

They not only helped us to navigate the vagaries of the logistics of getting the motorhome to our destination, but also to ensure that it was prepared for the open road when we eventually took possession of it on New Zealand soil.

After enjoying a full 5 months of travelling around North and South Islands, we were confronted with the dilemma of where to stay during lockdown. Without hesitation, after the announcement, they contacted us to say we were welcomed to stay in their compound adjoining their property.

We remained there for two months before being able to find a suitable flight to get us back to the UK. And these were two months we shall never forget!

Not only did we make good friends of Fiona and Rob (and, of course, their cat Coco), we made friends with a good number of their neighbours. We established a ‘happy hour’ at the end of each day when we got know each other better finding, in the process, that we shared a lot of common interests such as Fiona and Ruth’s love of clothes’ shopping (online of course!), gardening, cooking and shell collecting whilst Rob and I found a commonality in our sense of humour, politics, good wines and food. The time passed as one of the best holidays we have ever had.

We had to leave for the UK before we could sell our vehicle and left it in their capable hands once again. The result, after a few irritating time-wasters, was that a sale was concluded and moneys transferred through Fiona and Rob’s recommended mechanism to our bank here in the UK. All’s well that ends well, especially when the whole project turns out to pay for itself!

But, the most important outcome of the whole adventure is that we have added two people to our life whom we now consider the dearest of friends and for whom we have much love and respect. We miss them and New Zealand very much and are looking forward to organising another trip ‘down under’ when travel restrictions are eventually discarded. We can’t wait! ?

Ruth and Eric MacLeod

Our dealings with Rob & Fiona far exceeded our expectations. They guided us through the many potential pitfalls of purchasing a camper van from the UK and importing it into NZ.

We had a very particular wish list for our next camper van. Fiona was very helpful in finding potential vans and pointing out things to avoid that complicated the importation.

Once we had selected on a potential candidate, Kiwi Motorhome Importing contacted the dealers in the UK and did the preliminary checks to ensure the vehicle was suitable for import into NZ.

A few short months later we took delivery of the camper van.

Although we had a business arrangement with Rob & Fiona it felt like we were old friends.

We have no hesitation in recommending Kiwi Motorhome Importing to anyone.

Being of independent spirit, we had decided to travel throughout Europe and the UK by motorhome and then bring it back home to NZ.

Thinking we could manage the initial purchase, wade through the mire of paperwork involved both here and the UK, handle the dealer issues, shipping, NZ Customs etc etc., we quickly arrived at the point where we obviously began to need help.

Enter Rob and Fiona Wilkinson of Kiwi Motorhome Importing in Tauranga.
While we thought we had been quite clever, it was gently explained to us that there was a lot more to this exercise than we realised.

Presented with a hugely detailed costing from the initial purchase to finally handing over a vehicle fully compliant to all NZ requirements at the end of the journey, we are amazed to report that the final costs were almost exactly as quoted.  Now that in itself is impressive but what makes it all the more impressive is the completely professional way this was all conducted by Rob and Fiona.

No stone is left unturned and from start to finish they are with you every step of the way.  It doesn’t stop there as their availability to answer follow up questions is ongoing and helpful.

We could not be more delighted with both our vehicle and our new friends.
No need to look elsewhere, this is your complete one stop motorhome importing shop!

Donald and Gillian McDonald

Testimonial – Jacque and John

A call to Rob and Fiona opened a new door to purchasing a motorhome. We couldn’t quite hit the number with the local dealer, and Rob and Fiona took up the challenge to land the same brand new vehicle. Robs spreadsheet was something to behold, and they sourced a vehicle in the UK, got a couple of things added, shipped to NZ, customs and insurance, obtained NZ certifications for gas and power etc, got some extra’s put on in Tauranga and handed us the keys with an unbelievably accurate figure from Robs initial spreadsheet prepared some months previously. I was astounded at the accuracy, I think Rob gets a kick from winning us over on how solid his numbers are.

After picking us from the airport, Rob and Fiona gave us a 2 hour introduction to using the motorhome, it was so comprehensive that we (nervously as first time motor-homer) plunged into a 13 day trip back to the South Island that was off the grid and incident free – nearly. In the days leading up to picking up the MH, Rob and Fiona happily gave us ideas of what were essentials for the trip south, and introduced us to the RV shop in town for those necessities.

Rob and Fiona were superb to work with, friendly and responsive to our questions, very trustworthy, and knew how to get it done. We are very grateful we found Rob and Fiona to guide us into our new motorhome and we can unhesitatingly recommend them as fantastic to deal with.

After researching & contemplating the merits of buying a motor home in London and travelling in the UK for a stay of 3 plus months duration. We asked Rob & Fiona of Kiwi Motor Home Importing for an indication of price and all up costs including their charges to ship a <6 m Burstner Lyseo IT 590 180 hp Motor Home back to New Zealand. They responded with a very thorough indicative price and time schedule. We went ahead and purchased 1 August 2019 the Brand New Burstner with a number of extras including factory installed air conditioning. On departing London at the end of October we dropped the Burstner into the supplier who took the Motor Home to the Port to commence its journey to Auckland and then to Tauranga. Rob & Fiona took care of all export / import shipping payments & requirements to ensure the Motor Home was up to New Zealand WOF - Self Containment - Gas & Electrical certification. We supplied all documents Rob & Fiona requested and payments to them as they invoiced us. Fiona met us in Tauranga and took us to their home where we slept overnight in our immaculately presented motor home. They treated us to breakfast and gave us a very thorough run through the operation and use of the Motor Home before commencing our journey home to Palmerston North. The price indicated mid July 2019 was accurate compared to the sum of the progress invoices paid through to collection 29 January 2020 only varying by $500 because of the extra height incurred with factory fitted air conditioning which they were not aware of at the time of pricing. We were told that there was a 12 month plus waiting list in New Zealand if we wanted to order this make /model motor Home from the factory. I found Rob & Fiona to be honest, totally trustworthy and true to their word providing a friendly, welcoming, accurate and prompt service. Thank you Rob & Fiona for a very professional service delivery.

It takes some courage and faith when handing over the keys of a brand-new motorhome to a complete stranger in the carpark of a shipping company at the Belgium port of Zeebrugge. That was the stark reality of having engaged with Kiwi Motorhome Importing Ltd to act as our agents in exporting our vehicle to New Zealand.

I didn’t know Fiona and Rob Wilkinson then, other than through emails and a couple of phone calls across the globe to the antipodes. But if I had known them then, as I know them now, I wouldn’t have given it a second thought and indeed my better half, Ruth, wouldn’t have had the sleepless nights and the dark thoughts of never seeing our new motorhome ever again.

But all’s well that ends well and we eventually, after a few minor hiccups, made the acquaintance of our vehicle once again, as well as meeting Fiona and Rob at their home, in one of the most beautiful spots I’ve ever visited in New Zealand.

Ruth and I were instantly welcomed and invited into their home as if we had been long lost friends. We remained with them for a very long weekend, clearing some remaining compliance requirements, driven to the shops for extras required for our stay in the motorhome and being guided and instructed on a great many aspects of our van and what living in one in New Zealand for 5 months would involve. The latter was gratefully received as we were complete novices.

We, eventually, left them (reluctantly like fledglings leaving the nest) to venture out into our great big NZ adventure with a very big thanks for going out of their way in everything they did for us.

p.s. On a financial note – Fiona and Rob’s eventual cost came to slightly under the estimated cost they gave me some nine months previously ?

We want to thank you both, Fiona and Rob, for organising the import and compliance – and everything else – that went with bringing in our Roller Team T590. We very much appreciated your attention to detail and your communication, keeping us updated every step of the way. We have no hesitation in recommending Kiwi Motorhome Importing to anyone wanting to purchase a motorhome from the United Kingdom. Thank you again. ~Dale and Allan Sutherland-Carvell

We cannot speak highly enough of the service we received from Rob and Fiona.
From our first enquiry, Rob and Fiona answered all the questions we had and added suggestions that enabled savings along the way.
Pricing was precise and clear, setting out all the costs involved with purchase, compliance in Britain, freight, insurance, customs and NZ compliance etc.
When our motorhome was ready we flew to Tauranga and were met by Rob and Fiona at the airport where they took us shopping so we could kit out the various items required in a motorhome. Their knowledge was invaluable while shopping with lots of helpful suggestions. That night we were invited into their home for a meal and drinks and we stayed the night in their driveway in our fantastic new motorhome.
On the hand over they gave us a full run down on the operation of the Fiat and the motorhome and answered any questions we had.
We found Kiwi Motorhome Importing to be very professional in their business and were a pleasure to deal with. We would have no hesitation in recommending them to anyone wanting a hassle free importation of a motorhome. Doing it yourself is a no brainer once you have dealt with Rob and Fiona!
If anyone wants to contact me personally feel free to do so on 027 2426650
Greg and Jill

A big thank you to you both for making the whole process of importing our van from the UK so simple, even when there were issues meaning we had to change shipping companies in the middle of the night while we we backpacking in Cambodia, you simply made things happen. Your knowledge of all the in’s and out of importing motorhomes was invaluable. I can’t believe we even considered trying to go through the whole process on our own.

I know we’ll be calling when we next look to import a motorhome.

Kind regards
Jane & Stephen